HP 1 year Post Warranty Pickup and Return Notebook Service
DIGITAL
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- Coverage begins day after warranty expires if purchased during standard warranty
- If purchased after standard warranty, plan begins on purchase date
- Hardware Repair Coverage
- Quick service with genuine HP parts
- No extra fees for repairsSee all Specs
Product # UN089PE
HP 1 year Post Warranty Pickup and Return Notebook Service
$0.00
The Post-Warranty Plan extends coverage for one year past the base warranty. Coverage starts day of Care Pack purchase or day after base warranty ends if purchased during base warranty. You can rest easy knowing your device will be quickly repaired by experts with no hidden fees. You will also have access to technical support 7 days a week-while keeping your PC covered by the manufacturer that knows it best. Post Warranty Plans within 90 days before to 30 days after your base warranty expires.
Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit https://cpc2.ext.hp.com/. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit https://cpc2.ext.hp.com/. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
Reliable support
There are no deductibles, coverage limits or hidden fees. We’ll repair your device within 7 business days using HP original Parts and HP expertise.
Here for you 7 days per week
Connect with knowledgeable agents, available to you 7 days per week, and get the support you need.
Free and easy shipping
Does your PC need to be sent in for repair? Don’t worry! HP will mail you a pre-paid shipping label and box, so your repair shipping comes at no additional cost.
Technical details
HP 1 year Post Warranty Pickup and Return Notebook Service is rated
out of
5 by
168.
Rated 3 out of
5
by
D Belin from
Post Warranty Plan
I am still awaiting for my package. Over 4 weeks since purchase was made. 11/21/2023
Date published: 2023-11-21
Rated 5 out of
5
by
it is still showing as ex from
Thanks
Thanks tha
Date published: 2023-11-13
Rated 5 out of
5
by
Antigone50 from
My HP laptop.
Just bought it for my HP.
Date published: 2023-11-12
Rated 2 out of
5
by
HCD56 from
VERY DIFFICULT TO RENEW
I FOUND IT VERY DIFFICULT TO RENEW MY POST WARRANTY CARE PACK. MY CREIT CARD WAS DENIED TWICE DUE TO A WEB ISSUE INDICATING I WAS ON A COMPUTER OUTSIDE OF THE UNITED STATES. THEN WHEN I CALLED MULTIPLE TIMES OVER THE PHONE, THEY COULD NOT REGISTER THE NEW WARRANTY EVEN THOUGH THEY CHARGED MY CREDIT CARD. I HAD TO CALL MULTIPLE PHONE NUMBERS AND A MONTH LATER THE EXTENDED EARRANTY IS STILL SHOWING EXPIRED. HORRIBLE CUSTOMER SERVICE. YOU SHOULD NOT HAVE THIS MUCH TROUBLE WITH A SIMPLE PROCESS.
Date published: 2023-11-10
Rated 5 out of
5
by
Anonymous from
Extended warranty
Easy to process
Date published: 2023-10-30
Rated 5 out of
5
by
ArmandoTop from
Protection is Always Keen
Always Great to know i have backup
Date published: 2023-10-01
Rated 1 out of
5
by
Anonymous from
Broken promise
A lot of noise but no action
Date published: 2023-09-27
Rated 5 out of
5
by
Anonymous from
My HP!
Very happy with my PC so far is working great!
Date published: 2023-09-26
Rated 3 out of
5
by
Tommy from Palm Springs from
Extended Warranty for Phone Help
I elected the extended warranty so I could have tech help over the phone. I think it is a-shame that tech services isn’t available all the time, it us to.
Date published: 2023-08-27
Rated 3 out of
5
by
Lion-Heart from
Why ask for a review of a care package?
I got a care package when my warranty had apparently expired. Presumably, my original warranty was supposed to be 2 years. Out of the blue, HP tells me it expired several months earlier. Now a good time to warn about expiring warranties is before they expire. But, I was offered an extension. Turns out, it is a “care package” which may not be a warranty.
In any case, the computer broke right after I bought it. I wasn’t but it was repaired and so far has done okay. Care Package? I can’t rate it until I find out whether you’ll fix what breaks or whether you”LL give me garbage about not being covered. There hasn’t been any comprehensive info sent to me that tells what is covered. I guess I’m just supposed to know that because HP is a big and power-filled company. Now, about the keyboard without directions… Maybe that’s in another survey!
Date published: 2023-08-19
Rated 2 out of
5
by
Phil Offet from
Laptop Repair Review
I can't review the product until the laptop is broke and I submit for repair. So basically I am reviewing the price I paid for possible repairs in the future.
Date published: 2023-08-06
Rated 1 out of
5
by
The Sand Flea from
If I can not use it then why sell it to me?
I may not be allowed to write this since I was unable to comply with the terms and conditions since I could not "use" what I bought.
I purchased a 1 year extended warranty. When I made inquiry about not receiving the email for it I made inquiry. I was told that since my laptop was out of warranty this purchase would not cover the listed laptop. My question would be, "If I can not use it then why sell it to me?"
Date published: 2023-06-30
Rated 5 out of
5
by
BJMe from
Good warranty
Always helpful
Date published: 2023-06-29
Rated 2 out of
5
by
bigmac0723 from
care pack status
care pack purchased but warranty status has not been updated
Date published: 2023-06-21
Rated 5 out of
5
by
CHRIS841 from
Greatbuy
Works very well fast and efficient
Date published: 2023-06-16
Rated 1 out of
5
by
Bobbi D from
Extended Warranty purchased but not showing in HP.
Even though I extended my warranty from this computer, it still shows "warranty expired" in My HP. Would appreciate assistance.
Date published: 2023-06-14
Rated 4 out of
5
by
Rangermgr from
Post warranty
Better than no warranty but not as good as care pack.
Date published: 2023-06-14
Rated 4 out of
5
by
lspruill from
HP Provides Comfort
Thanks to the dependability of my HP Envy tablet, I have not yet needed any repairs. I am a firm believer in extended warranties, however. The warranty was easy to purchase online and I'm glad I did so. Very comforting!
Date published: 2023-05-25
Rated 5 out of
5
by
Anonymous from
Great service
it is fast!
Date published: 2023-05-05
Rated 1 out of
5
by
Hammis from
No action
I have not been notified that I have HP Care Pack.
Date published: 2023-04-23
Rated 1 out of
5
by
RonH64 from
No correspondence
Purchased expended warranty 4 weeks ago, no email or any kind of correspondence about it. Support assistant stillnshow warranty expired...
Date published: 2023-03-14
Rated 4 out of
5
by
Robert in Ohio from
HP Warranty
Good product at a good price! My only concern is the time to update the purchase. I would definitely purchase again.
Date published: 2023-03-14
Rated 1 out of
5
by
Anonymous from
Useless
I have never in my life bought more useless laptop computers!!!!!!!!!!!!! All most non funtional !!!!!!!!!!!!!!!!!!!! Please respond!!!!!!!
Date published: 2023-03-13
Rated 1 out of
5
by
B. Connolly from
Didn't cover what I want it to
Didn't even cover what I needed it to so I blew a hundred dollars for nothing. Wish I had made sure I knew that before purchasing
Date published: 2023-02-27
Rated 1 out of
5
by
Njts from
Not reflect to my laptop
Not reflecting to my laptop. I want to contact to HP but customer service in website always just brings me to another web page. Can someone contact me??
Date published: 2023-02-16
Rated 1 out of
5
by
Y Ra from
Warranty is not yet updated. Bought it over 3 weeks ago
My warranty hasn’t been updated on my account. It’s been over 3 weeks now since I bought it
Date published: 2023-02-12
Rated 1 out of
5
by
Anonymous from
Just had to be cautious.
I am just taking the post warranty plan cause I have got a defected system. My laptop went for repair in the first year cause the motherboard got compromised. So now if I don’t take the plan I am very sure the system wouldn’t work properly.
Date published: 2023-02-12
Rated 3 out of
5
by
HP user 24457 from
Where is the activation?
I would like it better if it ever become activated.
Date published: 2023-02-06
Rated 1 out of
5
by
JasonTapp from
Paid for warranty HP says expired
Bought warranty machine still shows warranty expired no response from HP
Date published: 2023-01-31
Rated 1 out of
5
by
Rick S 55 from
Very POOR communication by HP regarding warranty
I bought the package. You charged me. Since then I have heard NOTHING at all regarding it or what is covered. Very poor communication by HP.
Date published: 2023-01-29
if I purchase the warranty.. will it be 1 year good on the date I purchase or 1 year on original expiration. This is very misleading. please clarify for all.
Thank you for your question! Coverage begins the day after the warranty expires if purchased during the standard warranty. If purchased after the standard warranty expires, then the plan begins on the plan purchase date.
Date published: 2023-05-27
Hi, Is it possible to use a HP care pack from the HP US portal if we buy and configure a laptop from europe, and then send it to our subsidiary in the United States? will the (european) laptop be covered by the warranty purchased in the usa? thx
Thanks for your question! For questions concerning Care Packs please visit this link: https://www.hp.com/us-en/shop/cv/carepackfaq
Date published: 2024-05-23
when did my warranty expire? What is my serial number?
Thank you for your question! This information should be available in the HP Support Assistant App installed on your PC. If this App is not available, the serial number can be found on the bottom of the laptop as well. Take that serial number to https://support.hp.com/us-en and your warranty status can be determined there.
Date published: 2024-08-21
I live in Sterling Heights, Michigan 48310. Where would I have to take my laptop for repairs?
For an HP Service Center in your area, please visit this website: https://support.hp.com/us-en/help/service-center
Thank you for being an HP customer!
Date published: 2023-02-13
will the warranty cover if the computer gets a glitch
Thank you for your question! It is unclear what is meant by a "glitch". For questions concerning what a CarePack will cover and other CarePack answers please visit this link: https://www.hp.com/us-en/shop/cv/carepackfaq
Date published: 2023-05-27
Is this a global coverage?
No, Care Packs are valid in the country of purchase only.
Date published: 2023-03-15
how this work?
For personalized assistance with HP Care Packs, it is recommended to open a chat with an HP Live Expert. You can open a chat by clicking the chat icon on the bottom right corner of this product page. The HP Live Expert can assist with choosing the perfect solution for your request and needs.
Date published: 2023-05-27
How do I get help diagnosing a problem, and then finding out how to use this service?
For questions about how the HP Care Pack is fulfilled, please visit this link: https://h20195.www2.hp.com/v2/getpdf.aspx/4aa3-8281enw.pdf
That PDF will explain in detail how the Care Pack works. Thanks for being an HP customer!
Date published: 2023-05-30
Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days after delivery.
