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HP 3 year Pickup and Return Support w/Accidental Damage Protection Pavilion / Envy 13 14 15 NB

HP 3 year Pickup and Return Support w/Accidental Damage Protection Pavilion / Envy 13 14 15 NB

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Product # U9EE0E
HP Care Packs are delivered electronicallySEE DETAILS
HP 3 Year Pickup And Return Support W/Accidental Damage Protection and Risk Free is rated 3.8 out of 5 by 121.
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Rated 1 out of 5 by CUSTOMER WITHOUT REFUND from CANCELLED ORDER, NO REFUND YET. This order was cancelled on 7/4/22 and I had to call twice already for the refund of the warranty package. Called my credit card company today, 7/24/22 and STILL NO REFUND.
Date published: 2022-07-24
Rated 3 out of 5 by Susan J from HP Care Pack Takes too long to process and acknowledge the purchase. Plan sounds great if processed and registered sooner. It’s been 4 weeks since I purchased it and it’s still not showing up on HP support Assistant. The support assistant sent me a message trying to get me to buy the care pack even though I purchased it a month ago.
Date published: 2022-06-24
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does this care pack provide international 3 year warranty?

Asked by: MohitSS
Thank you for your question! No, the HP Care Pack is valid in the country of purchase only.
Answered by: HP Team Grant
Date published: 2024-07-15

Does the warranty cover software issues

Asked by: Jj24
Thank you for your question! HP Care Pack decisions are determined by HP Technical Support. Unfortunately, this forum does not have information on how hypothetical or potential issues are resolved, as each issue is unique and has its own set of circumstances.
Answered by: HP Team Grant
Date published: 2024-02-05
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days after delivery. A restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.