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HP 3 year w/Accidental Damage
HP 3 year w/Accidental Damage
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Product # U9YS1E
- Risk-free: get your money back if you don’t use it
- Covers failures and malfunctions from day 1
- Protection for drops, spills, and power surges
- Quick repairs using genuine HP parts
- No hidden fees or extra costsSee all Specs
3% back in HP Rewards
HP 3 year w/Accidental Damage
$0.00
Coverage starts day of PC purchase. This HP Care Pack service plus Accidental Damage Protection provides reliable support and expedited repairs. Your device will be repaired by experts with genuine HP parts and no hidden fees or deductibles. You’ll enjoy quick pickup, repair and return of your PC, shipping included. You will also have access to technical support 7 days a week and extended coverage—while keeping your PC covered by the manufacturer that knows it best. This Care Pack is meant to be purchased within the first year of owning a PC.
For service terms and conditions, you may visit: www.hp.com/go/adpterms
This is a Care Pack that qualifies for our Risk Free Rebate. The Risk Free Rebate allows you to protect your PC with an HP Care Pack; and if you don’t use it, get your money back, excluding taxes paid, guaranteed.
Visit http://store.hp.com/us/en/riskfreecarepack for more information.
For service terms and conditions, you may visit: www.hp.com/go/adpterms
This is a Care Pack that qualifies for our Risk Free Rebate. The Risk Free Rebate allows you to protect your PC with an HP Care Pack; and if you don’t use it, get your money back, excluding taxes paid, guaranteed.
Visit http://store.hp.com/us/en/riskfreecarepack for more information.
Drops and spills protection
Accidents happen, but fortunately your device is protected. HP will repair or replace your device if it’s been damaged from any accidental drops, spills, or electrical surges.
Reliable support 7 days per week
Connect with knowledgeable agents, available to you 7 days per week, and get your device repaired quickly with no unexpected costs.
Free and easy shipping
Does your PC need to be sent in for repair? Don’t worry! HP will mail you a pre-paid shipping label and box, so your repair shipping comes at no additional cost.
Technical details
HP 3 Year Pickup And Return With Accidental Damage Protection and Risk Free is rated
out of
5 by
322.
Rated 3 out of
5
by
SnoogieBottoms from
Waiting for product
Once it arrives I'm sure the "3 year w/Accidental Damage" coverage will be wonderful. And hopefully I never have to use it.
Because: that means nothing went wrong, and that also means I get the $$$ back!!
win-win
Date published: 2020-12-09
Rated 5 out of
5
by
Loehr from
Review
It’s nice to know that I’ll be protected in case anything were to happen.
Date published: 2020-12-09
Rated 2 out of
5
by
NanaK from
Not a full 36 months
This Care Pack was purchased with a computer that has not shipped yet. As of this morning, it was just starting the build process. The date on the Care Pack does not reflect the date of the computer. I have seen this before. I have a custom configuration computer from last spring that took over 2 months to be delivered.. However, the date on the Care Pack was the date the Care Pack was delivered - an email the day after I ordered the computer. After finally got my computer, I asked to have the warranty date changed and was told no. So, I actually have only 34 months protection. In the case of the newest one (for a family member), the computer is still in the build state and not expected to be delivered for another 3 weeks, assuming it is not held up in customs as was the last one. My Care Pack will again not be a full 3 years.
Furthermore, how does one rate an extended warranty until it is needed.
Having said all that, I do believe in purchasing the Care Pack from HP.
Date published: 2020-11-18
Rated 5 out of
5
by
Scanns74 from
Great assistant
Very comprehensive and wholistic product. It takes your mind off the product helping you focus on the usefulness of the product.
Date published: 2020-11-12
Rated 5 out of
5
by
pierresquare from
Classy bag!
Great purchase to protect and carry my new HP laptop.
Date published: 2020-11-04
Rated 5 out of
5
by
Anonymous from
Beautiful
Happy to have bought a beautiful computer that will meet all my needs
Date published: 2020-10-26
Rated 5 out of
5
by
Anonymous from
Easy Set UP
Love the keyboard and all the features. I did not find this difficult to set up or learn the features.
Date published: 2020-09-24
Rated 5 out of
5
by
Filk from
I love it , it is fast and light and works great on my CAD CAM :-)
Date published: 2020-09-19
Rated 5 out of
5
by
kbw96 from
Awesome! Great Features!!
I got my HP pavilion 360 today in the mail. I was so excited to receive it! It is awesome! It works amazing and I love that I can use it as a tablet or a laptop. It is also very lightweight so that's always a plus! 10/10 recommend. :)
Date published: 2020-09-09
Rated 1 out of
5
by
Zorag from
HP will not activate this
I paid for it when I bought the laptop on HP's site.
Date published: 2020-09-03
Rated 2 out of
5
by
Kyle j from
Poor feature
I’ve only had this computer for couple days. And the screen is glitching and the battery life is horrible. I bought it to use for college and it is only lasting about 2 hours. It said it would last 8 hours, but when I contacted support they told me that it only last 8 hours when it is not in use.
Date published: 2020-08-27
Rated 5 out of
5
by
Mike CC from
HP accidental damage coverage
Not much to say other than I hope I never have to use it.
Date published: 2020-08-22
Rated 1 out of
5
by
Beyond upset halftruth from
Still showing label created
I bought this august 6th and it is still showing just a label created and its still in a tennessee warehouse. Today is the 15, just about the 16th and still no update on my tracking number....well guess my kid is not taking it to college
Date published: 2020-08-16
Rated 2 out of
5
by
Brandynz from
Frustrating!
I purchased 4 computers from HP, a desktop and 3 laptops, and purchased 2 HP 3 years with Accident Protection products for two of then laptops. I have not received any of the laptops, so being asked to review a product for laptops that I haven’t received is frustrating. However, support from HP has been has been good so far and I hope that continues over the three years that the protection product covers.
Date published: 2020-08-13
Rated 4 out of
5
by
MrsH from
Great product
I am living my new laptop and all the cool features.
Date published: 2020-07-30
Rated 3 out of
5
by
AL ali from
nice features
i have bought this few weeks ago just got it still checking it out
Date published: 2020-07-28
Rated 5 out of
5
by
cmw109 from
Gorgeous
I just received my new HP and it is amazing. I love all the features. Great product.
Date published: 2020-07-07
Rated 5 out of
5
by
Ed 313 from
Very fast processor
Significantly improved internet speed ... far better than my older laptop.
Date published: 2020-06-29
Rated 5 out of
5
by
Prof Klein from
Love my new Comp
My comp came boxed and in great condition. I had it custom built and could not be happier. The ample size keyboard is a blessing plus that its white and so much easier on my eyes.
Date published: 2020-06-23
Rated 1 out of
5
by
Jaywayboy from
Nice to look at. Pretty
I AM HAVING TROUBLES. NEED HELP AS YOU PROMISED. Please help.
Date published: 2020-06-14
Rated 4 out of
5
by
JW108 from
Great device!
It’s actually first laptop I’ve ever owned myself, but live it so far. Powers up immediately, keyboard user friendly, graphics, etc. all great.
Date published: 2020-06-05
Rated 3 out of
5
by
Tashamisty from
Ok for now
In the past their care packet was great I just received my new PC and have not used it yet. I am sure however they will be good. However I was so disappointed that they did not deliver a copy of it to my email. I checked trash spam etc. I called a couple of weeks and to get a duplicate copy of it. I finally registered it and I was suppose to get confirmation of the registration which I never did as well. So here I sit waiting for a copy of the HP care packet and also confirmation that I did register it online. If I need to use it I just don't want them telling me oh we don't have your registration for it. I realize that there more important things out there with corona virus then a silly computer thing such as this. I also realize things are much slower now. I am fortunate that I do not have the virus than to worry about the pc which I am so grateful for but right now I would like to straighten this out. Other than that I am assuming the care packet will work well as it has in the past
Date published: 2020-05-06
Rated 5 out of
5
by
John O from
Great Laptop
I received the new laptop and have been experimenting using the pen mode which is new to me. I like it very much.
Date published: 2020-04-24
Rated 5 out of
5
by
sgreene from
Happy with Extended Warranty
The extended Warranty is a life saver for those unexpected issues, like a Toddler and a juice cup...
Date published: 2020-04-05
Rated 5 out of
5
by
Frank D from
Great coverage and money back after 3 years!
Purchased a new laptop and decided to purchase the 3 year warranty with accidental damage coverage, especially after learning that the cost is refundable if no claims are processed in that period.
Date published: 2020-03-16
Rated 5 out of
5
by
Jeanie girl from
Good Coverage for my laptop
I have used this coverage in the past and have been very happy with it. My laptop is moved everywhere in my house and travels with me constantly. I know that having Accidental Damage coverage is very important!
Date published: 2020-02-28
Rated 5 out of
5
by
Mommawith4 from
Awesome deal
For the cost and coverage, it’s worth the extra money, especially knowing if you don’t use it the money comes back to you.
Date published: 2020-02-28
Rated 4 out of
5
by
creditunion from
HP 3 year care pack
Purchased with an Envy 360 and hope to never need to use it!
Date published: 2020-01-14
Rated 5 out of
5
by
Repeat from
Thumbs Up
Due to the Holidays, today was the first opportunity to use my new HP. I’m very pleased with the touch screen feature and the speed is far superior than my old laptop.
Date published: 2020-01-02
Rated 5 out of
5
by
Kmin from
Although I haven’t used it it is nice knowing that my purchase is protected!
Date published: 2019-12-29
Hello! I am currently under warranty, however, it expires 07/07/2023. I want to extend my coverage, but I am confused. does the coverge begin the day I purchase the protection?
HP Care Pack protection plans start coverage on the day of the PC purchase, not the day the plan was purchased. Thanks for your question!
Date published: 2023-05-17
If I were to buy this plan, would my new pc be able to be repaired if, for instance, I were to accidentally scratch the screen? If it's still technically functioning, would that disqualify it from being repaired?
Thank you for your question! HP Warranty decisions are determined by HP Technical Support. Unfortunately, this forum does not have information on how hypothetical or potential issues are resolved, as each issue is unique and has its own set of circumstances.
Date published: 2023-10-07
Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days after delivery. A restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.
