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HP 3 year w/Accidental Damage

DIGITAL

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Risk Free!

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Product # U9YS1E
  • Risk-free: get your money back if you don’t use it
  • Covers failures and malfunctions from day 1
  • Protection for drops, spills, and power surges
  • Quick repairs using genuine HP parts
  • No hidden fees or extra costsSee all Specs
3% back in HP Rewards
HP Care Packs are delivered electronicallySEE DETAILS
Coverage starts day of PC purchase. This HP Care Pack service plus Accidental Damage Protection provides reliable support and expedited repairs. Your device will be repaired by experts with genuine HP parts and no hidden fees or deductibles. You’ll enjoy quick pickup, repair and return of your PC, shipping included. You will also have access to technical support 7 days a week and extended coverage—while keeping your PC covered by the manufacturer that knows it best. This Care Pack is meant to be purchased within the first year of owning a PC.
For service terms and conditions, you may visit: www.hp.com/go/adpterms
This is a Care Pack that qualifies for our Risk Free Rebate. The Risk Free Rebate allows you to protect your PC with an HP Care Pack; and if you don’t use it, get your money back, excluding taxes paid, guaranteed.
Visit http://store.hp.com/us/en/riskfreecarepack for more information.

Drops and spills protection

Accidents happen, but fortunately your device is protected. HP will repair or replace your device if it’s been damaged from any accidental drops, spills, or electrical surges.

Reliable support 7 days per week

Connect with knowledgeable agents, available to you 7 days per week, and get your device repaired quickly with no unexpected costs.

Free and easy shipping

Does your PC need to be sent in for repair? Don’t worry! HP will mail you a pre-paid shipping label and box, so your repair shipping comes at no additional cost.

HP 3 Year Pickup And Return With Accidental Damage Protection and Risk Free is rated 3.8 out of 5 by 322.
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Rated 4 out of 5 by BeachB from Good Idea I recently experienced damage to a HP laptop purchased a year ago right after warranty ran out (HP has been fair with me) and just bought a new laptop for my family. This Care Pack gives me three years worry free should anything happen. Well worth it. Do yourself a favour and get the Care Pack.
Date published: 2019-12-22
Rated 1 out of 5 by Average Joe from Poor customer service A week after my purchase they cancel my order and say too bad. I spent hours going through computers to figure out the one I wanted while they were on sale. No offer of extending the sale price to me on what was for sale at the same time. I’m don’t with HP. Terrible customer service
Date published: 2019-12-18
Rated 5 out of 5 by cook13 from Great Experience! The site was easy to navigate and the prices were great on their laptops!
Date published: 2019-12-13
Rated 5 out of 5 by aringheden from LOVE LOVE LOVE my Envy! I bought an HP Envy for myself last Black Friday and my teenager is constantly trying to take my laptop, she loves it so much, this year cyber Monday we bought her one of her own! I love, love, love my touchscreen HP Envy!
Date published: 2019-12-13
Rated 5 out of 5 by Gumarum from Haven’t had to use it but it seems easy I haven’t been had to use it yet, but it seems easy enough and the support team are very helpful.
Date published: 2019-12-05
Rated 5 out of 5 by Kal11 from Good care pack Comparing it to competitors' offers, this care pack offers the same coverage with a lower price. HP also offers a rebate for the full price if you don't use it within the coverage period
Date published: 2019-10-22
Rated 5 out of 5 by Holly1980 from Great Great plan for protection! HP offers numerous plans, but I chose one of the longer options to keep my computer protected.
Date published: 2019-10-21
Rated 5 out of 5 by Sandy71 from Full Protection I love the fact that this HP laptop is fully protected and support staff is readily available.
Date published: 2019-10-17
Rated 5 out of 5 by HughM from Great HP 3Yr Plan!!! I was excited to get the HP 3 Year plan with accidental damage. I'll be using my new laptop everywhere I go and this plan made great sense! Purchasing this plan brought me peace of mind that HP always has me protected. THANKS HP!
Date published: 2019-09-24
Rated 5 out of 5 by Emh2019 from Great Value and Peace of Mind My daughter is everyone college and we are resting easy that her PC is protected from accidental damage and extended manufacturer warranty with a reasonable plan premium.
Date published: 2019-09-16
Rated 5 out of 5 by Starz from Better than the Mac So happy with my purchase. Best price for all the goodies inside
Date published: 2019-09-12
Rated 4 out of 5 by vlgaul from Good value No use of the Care Pack to this date (this is a good thing) but is great insurance to ensure I can have a working computer.
Date published: 2019-09-12
Rated 5 out of 5 by Pedupiter from Great Customer Service I wasn't offered insurance when I purchased my laptop. The Customer Service Representative worked with me to get me what I wanted at a discount!
Date published: 2019-09-12
Rated 4 out of 5 by noahk from Good so far I have now used this laptop for 4 or 5 days, and I am really starting to like it. It seems to be fast, and I love how well it runs Microsoft OneNote. My main complaint is its fingerprint scanner. It takes several tries to access the device, and some times it does not work at all. It is much worse in this regard than my Lenovo Yoga 710. Regardless, a solid device.
Date published: 2019-09-04
Rated 5 out of 5 by BKnappenburger from HP extended warrantee This is a great product I have used in the past and will always have when buying a computer. As I use my computer for work and home it allows me to get it repaired and sent back immediately with minimal down time.
Date published: 2019-08-26
Rated 5 out of 5 by roboto from great features Just purchased but was a great feature to protect the laptop
Date published: 2019-08-19
Rated 5 out of 5 by Abones79 from Good addition to my pc Great piece of mind! Important to protect my investment.
Date published: 2019-08-05
Rated 5 out of 5 by Brycen from Beautiful Design! Such a gorgeous laptop with features perfect for my college studies
Date published: 2019-07-27
Rated 5 out of 5 by Rob W from Protected and Mind at ease Computer was for my son (13) and having 3 years of protection from accidents puts my mind at ease! Computer is amazing and I love it! Glad I have it covered
Date published: 2019-07-26
Rated 5 out of 5 by KJ77 from Awesome Products! Awesome Products! I had a HP laptop for over 10 years and just upgraded.
Date published: 2019-07-18
Rated 5 out of 5 by BK97 from Why not? I bought the 3 year protection with accidental damage and am happy I got the 4th of July 20% discount and a full refund if not used at the end of three months.
Date published: 2019-07-18
Rated 5 out of 5 by HamzaF from Great Deal This warranty is very helpful in the way that it will cover any sort of damage and if I only use it I get my money back!
Date published: 2019-07-14
Rated 5 out of 5 by mckinney3 from Great Features and Price! Bought it a week ago, still waiting on my laptop though. Warranty was a "Great Price"!
Date published: 2019-07-08
Rated 5 out of 5 by TLB4 from Peace of mind Good to know that if something unforeseen should happen, you're covered. And if you don't use it, you'll get a refund.
Date published: 2019-05-29
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Hello! I am currently under warranty, however, it expires 07/07/2023. I want to extend my coverage, but I am confused. does the coverge begin the day I purchase the protection?

Asked by: Derek420
HP Care Pack protection plans start coverage on the day of the PC purchase, not the day the plan was purchased. Thanks for your question!
Answered by: HP Team Grant
Date published: 2023-05-17

If I were to buy this plan, would my new pc be able to be repaired if, for instance, I were to accidentally scratch the screen? If it's still technically functioning, would that disqualify it from being repaired?

Asked by: rosstafer
Thank you for your question! HP Warranty decisions are determined by HP Technical Support. Unfortunately, this forum does not have information on how hypothetical or potential issues are resolved, as each issue is unique and has its own set of circumstances.
Answered by: HP Team Grant
Date published: 2023-10-07
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days after delivery. A restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.