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HP USB-C/A Universal Dock G2

HP USB-C/A Universal Dock G2

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Product # 5TW13AA#ABA
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      Connected via USB 3.2 port. USB 3.1 external hard drive write speed is only 150MB/s when it should be 450MB/s. Video via HDMI stutters. All peripherals work fine when connected directly to the laptop. Why is this happening on a 20GB/s port?

      Asked by: Anonymous
      If that's the case, then why is HDMI stuttering when connected via the dock and works fine when connected directly to the computer? It seems the dock is slowing everything connected to it.
      Answered by: JackJones
      Date published: 2023-05-27

      Hi, will this dockstation (HP USB-C/A Universal Dock G2) work with HP pavilion Gaming 15-ec1073dx on Linux Ubuntu 22.04 TLS via usb-A interface?

      Asked by: dfor
      Yes, this HP USB-C/A Universal Dock G2 will be compatible with Ubuntu Linux v18.04. Use the included USB-A Adapter to connect your USB notebook to the dock and access your accessories and up to two 4K displays. Use the optional HP 4.5 mm and USB-C Dock Adapter G25 for legacy device barrel charging.
      Answered by: HP Team Grant
      Date published: 2023-06-22

      Does the HP USB-C/A Universal Dock G2 work with a HP Elitebook 840 G8 Notebook PC? It doesn't seem to be working so I'm wondering if it's compatible.

      Asked by: JPoe
      Thank you for your question! More information is needed to determine compatibility. Please resubmit the question with the full product number and your question will be answered as quickly as possible. The product number will be located on the bottom of the laptop.
      Answered by: HP Team Grant
      Date published: 2023-11-14

      I use this dock on a ASUS Tuf F17 laptop using two ASUS Tuf gaming monitors via DispayPorts. When I plug in the docking station to the USB-C port, my computer performance drops dramatically. What is causing this?

      Asked by: gemoore2
      Thank you for your question! The HP USB-C/A Universal Dock G2 is designed to support two 4K displays at up to a 30Hz refresh rate if used via the DisplayPort.
      Answered by: HP Team Grant
      Date published: 2023-05-27

      Will this support multiple displays for my HP Laptop 17z-ca200?

      Asked by: Anonymous
      Hello. Thanks for your question. You can use this HP USB-C/A Universal Dock G2 with the included USB A adapter with your HP Laptop - 17z-ca200. Your HP Laptop - 17z-ca200 has 2 USB A ports. It does not have a USB-C port. That is why you would need to use the USB A adapter with this HP USB-C/A Universal Dock G2.
      Answered by: HP Live Expert Cheri
      Date published: 2024-03-16

      good morning, im running two dell monitors,hooked up via DP PORTS. and a laptop running the show. i am having issues setting the brightness setting, the brighness only adjusts on laptop and not the monitors

      Asked by: Anonymous
      Our apologies for the issues with this HP product! Please visit our HP Support Page for help in resolving this technical issue. Online Support: For technical support with this product, visit HP Customer Support http://support.hp.com. Social Media Support: To find solutions, ask questions, and share tips, join us on the HP Support Community at community.hp.com, on Twitter at twitter.com/HPSupport, and on Facebook at facebook.com/HPSupport.
      Answered by: HP Team Grant
      Date published: 2023-05-27

      Is this docking station compatible with a 470 Notebook G9?

      Asked by: Help!
      Hello. Thanks for your question. We need the product number on your HP 470 G9 laptop. Here are some instructions: https://support.hp.com/us-en/document/c00033108 Resubmit your question with the product number. We will respond to your question as soon as possible.
      Answered by: HP Live Expert Cheri
      Date published: 2023-07-01

      Is the following HP laptop fully compatible with this docking station: 6N191UA#ABA (HP ProBook 15.6" G9 Notebook PC Wolf Pro Security)

      Asked by: Doug5alive
      Yes, that HP ProBook 450 G9 Business Laptop will be compatible with this HP USB-C/A Universal Dock G2. Thanks for being an HP customer!
      Answered by: HP Team Grant
      Date published: 2023-11-01
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      Return and exchange information
      HP.com will accept returns or exchanges for this product up to 30 days after delivery. A restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.