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HP USB-C G5 Essential Dock

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  • Seamless Productivity
  • More Ports, Less Constraints
  • Stay up to date
  • Essential ManageabilitySee all Specs
Product # 72C71AA#ABA
3% back in HP Rewards
Add an HP Care Pack to protect your new laptopDetails

Included

    • Remote problem diagnosis and technical telephone support
    • Prepaid shipping label, materials, and instructions
    • Convenient door-to-door service
    • Next Business day exchange

    Service starts on date of hardware purchase. Restrictions and limitations apply.

    Have everything you need to get the job done with this compact dock that keeps your desk clean. With a single USB-C® cable[1], open your ports to all your accessories, connect up to three high-res displays[2], stable Ethernet connection, and so much more…all while charging your laptop[1]. Clear your desk and clear your mind with this HP USB-C G5 Essential Dock.

    Seamless Productivity

    Effortlessly go the extra mile with just a single USB-C® cable[1]. This essential dock seamlessly powers and supports 4 USB-A ports for all your accessories, up to 3 high-res displays[2], and stable Ethernet connection—all while delivering 65W of power to your laptop.

    More Ports, Less Constraints

    This essential dock is designed to work with what you’re working with[1]. It’s compatible with most USB-C® or Thunderbolt™ enabled PCs[3], and its various ports open the way to all your accessories.

    Stay up to date

    Keep your workforce up-to-date with connected firmware updates for your docking fleet[4].

    Essential Manageability

    Make sure your workforce has the IT support they need to be productive with essential manageability features. Manage your docking fleet with full functionality of PXE boot[5], MAC address pass-through[6], Wake on LAN[7], and LAN/WLAN switching.

    Technical details

    Power supply

    120 W power adapter[6]

    Connection Type

    1 front USB Type-C® cable to connect to host system (up to 65 W USB Power Delivery)

    Manageability features

    PXE Boot; Wake on LAN (WoL); MAC Address Pass Through (MAPT); LAN/WLAN switching; Connected firmware update[2,3,4,5]

    Cable length

    3.2 ft

    Color

    Black

    Compatibility

    Tested and supported on select commercial HP notebooks. For HP notebook compatibility please visit: https://pcb.inc.hp.com/webapp/#!/us-en and search by notebook; Tested and supported on the following 3rd party notebooks: Apple MacBook Pro 13 2022 (M2), Dell Latitude 7430 2022 (12th Gen Intel® Core™), Dell XPS 13 2022 (12th Gen Intel® Core™), Lenovo ThinkPad X1 Carbon Gen 9 2021 (11th Gen Intel® Core™), Lenovo ThinkPad X1 Carbon Gen 10 2022 (12th Gen Intel® Core™).

    Compatible operating systems

    Windows 11 21H2; Windows 11 22H2; Windows 10 21H2; Windows 10 22H2; macOS Monterey 12.4 and later; macOS Big Sur 11.6

    Minimum system requirements

    USB Type-C®️ (USB Power Delivery, Alt Mode DisplayPort™)

    Dimensions (W X D X H)

    4.80 x 4.80 x 1.77 in

    Weight

    1.49 lb

    What's in the box

    HP USB-C G5 Essential Dock; 120 W Power adapter; AC power cord; Quick Setup Poster; Warranty card

    HP USB-C G5 Essential Dock for business is rated 4.3 out of 5 by 95.
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    Rated 1 out of 5 by chrisb@g from usb-c docking stations (bad idea) i think HP getting away from the true docking stations was a terrible idea.
    Date published: 2024-05-16
    Rated 2 out of 5 by Georgia accountant from HP USB-C G-5 Docking Station - Buyer Beware The G5 docking station does not charge my laptop. The laptop must be plugged in separately. Additionally when connected to multiple monitors, one screen goes black at least once per minute sometimes every 20 seconds. other than these 2 flaws, it works good. Before purchasing, please Google "HP USB-C G5 Docking Station problems"
    Date published: 2024-05-12
    Rated 5 out of 5 by Tzack from Expanding my Spectre 3 fold. This G-5 Dock turned my HP Spectre x360 into an amazing machine with 3 monitors. It looks stealth sitting in the middle of my desk, unassuming, but ready for more plug ins.
    Date published: 2024-05-04
    Rated 5 out of 5 by T. Krembs from Wish I knew then what I know now. Gezzz, I wish I knew this then. Transforms a work station laptop into an actual workstation; triple the efficiency, and I’m barely using it so far.
    Date published: 2024-04-14
    Rated 5 out of 5 by TamHP from No Issues The fastest setup ever - just needed to plug in the power cord and then the devices.
    Date published: 2024-03-29
    Rated 5 out of 5 by Will Mac from Works great with MacBook Air The G5 is a replacement for a more portable docking device for my MacBook Air, which tended to overheat when operating an external disc drive. With the G5 I found I really don’t need the portability, it stays on my desk with accessories connected. An added benefit is my external speakers sound much better through the docking system, so high marks for the DAC in the G5!
    Date published: 2024-03-23
    Rated 5 out of 5 by mrgonza from very good it was very well
    Date published: 2024-03-05
    Rated 4 out of 5 by Noanker188 from Works fine after some initial incorrect setup error messages. Easy setup - but I received some error messages during the setup of the new laptop the docking station was hooked up to. One was for the insufficient power, which is clearly wrong as the computer power need is on 75% of the dock output, and the second was for my mouse which was not even connected yet.
    Date published: 2024-03-03
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    Is HP Pavilion 15-EF2025(660n1ua), compatible with this dock?

    Asked by: dombham
    Yes, the 660N1UA is compatible with the HP USB-C G5 Dock.
    Answered by: HP Team Grant
    Date published: 2023-06-28

    Do I need to connect an adapter to plug into wall? When I touch the button top to turn on, even with plugging in, it doesn’t light up. Am I missing something? 

    Asked by: Ccaspary
    Please resubmit the question with the product number of your laptop. The laptop may not be compatible with the Dock. The product number will be located on the bottom of the laptop.
    Answered by: HP Team Grant
    Date published: 2023-09-22

    I have a HP Model: 12-da0096od Product ID SEF87UA#ABA laptop running windows 10. This laptop model does not have a USB-C port on it. It does have two USB-A ports. Will this docking station work in a purchase a USB-A to USB-C adapter?

    Asked by: Justin223
    Thank you for your question! The 12-da0096od does not feature the proper port to be compatible with HP Docks or Hubs. A Thunderbolt Port or USB-C Port with Power Delivery and DisplayPort capabilities is required for compatibility.
    Answered by: HP Team Grant
    Date published: 2023-04-07

    Can this docking station power on a Macbook M1 through the power button? Also does it support through thunderbolt a resolution of 2k on Macbook M1?

    Asked by: sonybv
    Thank you for your question regarding the HP USB-C G5 Essential Dock for business (72C71AA). This dock does have macOS support, but you will need to make sure that the Macbook M1 you have has a port that supports power delivery and DisplayPort alt. You may need to check with Apple Support about that information.
    Answered by: HP Live Expert James
    Date published: 2024-06-14

    Does this docking station support night light? I have one, but it doesn't seem to be supporting night light.

    Asked by: AB J
    No, this HP USB-C G5 Essential Dock does not have a night light feature.
    Answered by: HP Team Grant
    Date published: 2023-05-27

    How do you set up the displays? None of my three monitors work on it.

    Asked by: AlaskanGal66
    Thank you for your question! The HP USB-C G5 Essential Dock for business is set up for plug-and-play compatibility. This may be a problem with your laptop. Please include the product number of your HP laptop and resubmit the question. The product number can be found on the bottom of the laptop. If this is not an HP laptop, the laptop must have a USB-C port with PowerDelivery and DisplayPort Alt Mode. To see if your PC has this contact the manufacturer of the laptop.
    Answered by: HP Team Grant
    Date published: 2024-05-01

    Is it possible to run dual 4k monitors @60hz? I have elitebook 840 G8.

    Asked by: Agenda
    Thank you for your question! There are more than 100 models that fall under the HP Elitebook 840 G8 designation. As a result of this, more information is needed to answer your question. Please resubmit the question with the full product number and your question will be answered as quickly as possible. The product number will be located on the bottom of the laptop.
    Answered by: HP Team Grant
    Date published: 2023-05-27

    Hi, is this dock compatible with HP EnvyX360 14inch 2 in 1 Laptop PC 14-es0033dx? Thank you!

    Asked by: ChereWI
    Hello. Thanks for your question. This HP USB-C G5 Essential Dock is compatible with the HP Envy x360 2-in-1 Laptop 14-es0033dx.
    Answered by: HP Live Expert Cheri
    Date published: 2024-04-19

    How long is the cable that attaches to the computer from the hub and its power cord?

    Asked by: Anonymous
    Hello. Thanks for your question. The cable is 3.2 feet long on this HP USB-C G5 Essential Dock.
    Answered by: HP Live Expert Cheri
    Date published: 2023-05-27

    does this work with the HP Envy 17t-cr100

    Asked by: stt1
    Thank you for your question! More information is needed to determine compatibility. Please resubmit the question with the full product number and your question will be answered as quickly as possible. The product number will be located on the bottom of the laptop.
    Answered by: HP Team Grant
    Date published: 2024-05-02

    what's the difference between this docking station and the thunderbolt 120W G4 besides the price?

    Asked by: Jordan310
    There are many differences between the Thunderbolt Dock and this USB-C Dock. The greatest being that Thunderbolt has a much greater connection speed than a USB-C port with DisplayPort and PowerDelivery. If your PC has a Thunderbolt port it is recommended to purchase the correct Thunderbolt Dock. If it has a compatible USB-C port, then it is recommended to purchase a compatible USB-C Dock. For further assistance on picking the right Dock, please resubmit the question with the product number from your HP laptop. The product number will be located on the bottom of the laptop.
    Answered by: HP Team Grant
    Date published: 2024-05-06

    Got a G5 & using 2 monitors with display port connections. Didn't work. Tried same thing with a G4 with the same results. Both the VGA connection on G4 & HDMI on G5 worked but had to use HDMI on elitebook for 2nd monitor. thinking it's the monitors??

    Asked by: Richeasy
    Hello. Thanks for your question. We need more information on your HP laptop such as the model number or product number. Here are some instructions: https://support.hp.com/us-en/document/c00033108 Resubmit your question with the model number or product number. We will respond to your question as soon as possible.
    Answered by: HP Live Expert Cheri
    Date published: 2023-05-27

    I connected the HP-USB-C G5 Essential Dock to my HP Elitebook laptop and 2 monitors, but the microphone and speakers in the laptop is no longer working. how to make the laptop speaker and microphone to work again?

    Asked by: bkhockey
    We are sorry to hear about your challenges. We recommend reaching out to HP Support for further assistance: https://support.hp.com
    Answered by: HP Live Expert Cheri
    Date published: 2024-02-20

    Will this work with HP Pavilion 15t-eg000 CTO product id 9WF69AV, I want to connect my laptop, two monitors, a keyboard and a headset?

    Asked by: ELM77
    Thank you for your question! Yes, the HP Pavilion 9WF69AV will be compatible with this HP USB-C Dock G5. This Dock will meet all your requirements.
    Answered by: HP Team Grant
    Date published: 2024-05-08

    will this docking station handle a laptop and 3 monitors?

    Asked by: Dedeye
    Thank you for your question! Up to 3 displays are supported, depending on the capabilities of the host device. Triple 4K displays require a DisplayPort 1.4™ machine with Display Stream Compression. If the system does not support Display Stream Compression, then the system must support DisplayPort 1.4™ with high-res mode enabled in the system.
    Answered by: HP Team Grant
    Date published: 2023-09-01

    Is this compatible with Product number: 6G4Z8UA#ABA? 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz 2.40 GHz

    Asked by: CindyStew74
    Thank you for your question regarding the HP USB-C G5 Essential Dock for business. That dock will not work as that unit only has USB-C that supports data transfer. You would need a port that supports both power delivery and DisplayPort alt.
    Answered by: HP Live Expert James
    Date published: 2024-04-19

    Can this support 2 32 inch monitors with 3440 x 1440 resolution? I have a G% and it does not allow anything above 1200

    Asked by: DCway
    Thank you for your question! More information is needed to determine compatibility. Please resubmit the question with the full product number of your laptop and your question will be answered as quickly as possible. The product number will be located on the bottom of the laptop.
    Answered by: HP Team Grant
    Date published: 2023-11-03

    I have HP EliteBook 850 G8 with Iris Xe Graphics. Can I use 5120 x 1440 ultra-wide display through HP G5 Essential Dock? Cable to be used. Laptop - Dock : USB-C Dock - Display : Display Port Cable

    Asked by: GL76092
    It can vary depending on the model, but the max supported resolution through DisplayPort is 5120 x 3200 @60Hz for the i7 and i5 11th gen processors that come with the EliteBook 850 G8. The max resolution supported by the HP USB-C G5 Essential Dock with one screen is 5120 x 2880 @60Hz. You would be able to use the 5120 x 1440 setting with this setup.
    Answered by: HP Live Expert James
    Date published: 2023-12-19

    Hello, will this work with a HP 250 G8 - 15.6" FHD IPS - Intel Core i5 - 8GB DDR4 - 256GB M.2 SSD - W11P - Zilver?

    Asked by: Huipie007
    Thank you for your question! Unfortunately, more information is needed to answer your question. Please resubmit the question with the full product number and your question will be answered as quickly as possible. The product number will be located on the bottom of the laptop.
    Answered by: HP Team Grant
    Date published: 2023-05-27

    Got an elitebook using a G5 & using 2 monitors with display port connections. Didn't work. Tried same thing with a G4 with the same results. Both the VGA connection on G4 & HDMI on G5 worked but had to use HDMI on elitebook for 2nd monitor.

    Asked by: Richeasy
    Thank you for your question! More information is needed to determine compatibility. Please resubmit the question with the full product number and your question will be answered as quickly as possible. The product number will be located on the bottom of the laptop. The EliteBook you have may not be compatible with a USB-C Dock. In order to assist you the product number of the Elitebook is needed and can be found on the bottom of the PC chassis.
    Answered by: HP Team Grant
    Date published: 2023-05-27

    what dock station will this work with a HP Pavilion - 15-cs3075wm to connect two monitors?

    Asked by: hunt2568
    Hello. Thanks for your question. The USB C port on your laptop is used for data transfers only. You can use a Universal USB Docking Station. You want to be sure the docking station has the video ports, i.e. HDMI, that are on the monitors.
    Answered by: HP Live Expert Cheri
    Date published: 2023-07-09

    Connected HP USB-C G5 5TW10AA with HP ProBook 440 G6 and 3 FHD monitors (1 HDMI + 2DP on dock). When the notebook lid is closed all fine. When I open the lid, one monitor goes black. BIOS setting Enable High Resolution already done. Any ideas?

    Asked by: xlekic

    Can I run two 4k displays (both on display port 1.4) with this dock and an HP Elitebook 830 G8 Product ID 76H68UC#ABA? Right now I can only have one monitor at 4k. The other monitor reverts to 2560 x 1440.

    Asked by: jeffrey_2468

    What is the difference between this and the previous USB-C G5 Dock that is listed at $30 more?

    Asked by: DKGrizzly

    Hi, what's the difference between this dock and the standard G5 dock? We have a quite big backlog of G5 docks that isn't delivered from HP because of material constraints. I cannot really see the differences from the specs.

    Asked by: Jimmy L

    What is the difference between product: 72C71AA , 78L94AA, and 26D32AA for the G5 docks? As far as I can tell the difference is price and weight.

    Asked by: Anonymous

    Connected this USB-C G5 Essential Dock to HP Elitebook G8 840. The HDMI and LAN didn't work. Dock driver and FW has been updated.

    Asked by: Eng Heok
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    Return and exchange information
    HP.com will accept returns or exchanges for this product up to 30 days after delivery. A restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.