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HP USB-C Dock G5

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Product # 5TW10AA#ABA
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Included

    • Remote problem diagnosis and technical telephone support
    • Prepaid shipping label, materials, and instructions
    • Convenient door-to-door service
    • Next Business day exchange

    Service starts on date of hardware purchase. Restrictions and limitations apply.

    Connect your USB-C®-enabled laptop to your displays, accessories, and wired network with the versatile, elegant, and space-saving HP USB-C® Dock G5.

    Compatibility without constraints

    Designed with universal compatibility in mind, this dock works with both HP and non-HP USB-C®- and Thunderbolt™-enabled laptops.[1]

    Clear the clutter

    Avoid a messy desk by using a simple one-cord setup that plugs in multiple devices.

    Technical details

    Power supply

    Power to system: Up to 100W via USB-C® Power to host (USB-C PD): 5V , 9V, 10V, 12V, 15V, 20V all at 5A MAX

    Security management

    1 Lock slot (side, lock is sold separately)

    Color

    Black

    Compatibility

    Compatible with HP laptops, MacBook® computers, and other laptops.[2]

    Compatible operating systems

    Windows 10; Windows 11; macOS; Chrome OS™

    Minimum system requirements

    USB Type-C®️ (USB Power Delivery, Alt Mode DisplayPort™)

    Dimensions (W X D X H)

    4.8 x 4.8 x 1.77 in

    Weight

    1.65 lb

    Warranty

    One-year limited warranty.

    What's in the box

    HP USB-C® Dock G5; AC Adapter; AC Power cord; Product notices; Warranty; Quick Start guide

    HP USB-C Dock G5 for business is rated 4.2 out of 5 by 126.
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    Rated 1 out of 5 by Tommy PS from maybe laptop was a nogo also but sales person said it would work with any HP laptop with C port that non working with HP laptop
    Date published: 2024-08-30
    Rated 5 out of 5 by howl108 from HP Docking station for my HP laptop I bought the HP docking station so that I could connect a company laptop to two 4K curved monitors and a keyboard and mouse plugged into an 4K KVM switch box and it works perfectly.
    Date published: 2024-08-25
    Rated 5 out of 5 by Teeme from great product! Very easy to use!! it's a great space saver!
    Date published: 2024-08-01
    Rated 5 out of 5 by Anonymous from Sleek design, simple plug and play use! Simple plug and play!
    Date published: 2024-06-24
    Rated 4 out of 5 by CO Reader from Works great! The dock has worked well since I got it. I use two monitors, a wired keyboard & mouse, and a scanner. The only issue has been it doesn't power my laptop so I have to plug the laptop and the dock into outlets at the same time.
    Date published: 2024-04-26
    Rated 5 out of 5 by MLOG from Excellent docking station The docking station was so easy to plug-in and it worked immediately for connecting two monitors with my HP Elitebook.
    Date published: 2024-04-01
    Rated 1 out of 5 by Anonymous from Constantly Disconnects Like every dock, this one also frequently disconnects and leaves you in a state of limbo where you must fully restart your laptop to get your monitors to work again.
    Date published: 2024-03-23
    Rated 5 out of 5 by HotDog Reviews from Overall great Convenient, sleek, compact and well-equipped with ports, the HP USB-C Dock G5 is a great dock for port-poor laptops and multi-device desk setups for any professional. It's not the cheapest dock out there, but still more affordable than some similarly decked docks, so will be a good pro option for both PC and Mac users.
    Date published: 2024-03-22
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    How do I get the dual screens to work I have 2 hp monitors  and only one is working so I need to hook up both to the dock station for them to work. 

    Asked by: Marks question
    Thank you for your question! More information is needed to determine compatibility. Please resubmit the question with the full product number and your question will be answered as quickly as possible. The product number will be located on the bottom of the laptop.
    Answered by: HP Team Grant
    Date published: 2023-10-20

    Will the USB G5 Doc work with Elitebook 840 G6 laptops or is this just for G7 and above?

    Asked by: Bill2058
    Hello, Bill. Thanks for your question. Yes, you can use this HP USB-C Dock G5 with the HP EliteBook 840 G6 laptop.
    Answered by: HP Live Expert Cheri
    Date published: 2023-05-27

    hello, I have a HP USB-C Dock G5 which I would like to use with my iMac (Retina 5K, 27-inch, 2017) Mac OS Monterey. Is it safe to do so? also, do I need to use the dock with the power supply or can I just plug it in directly to my thunderbolt port?

    Asked by: JackOfMusic70
    Thank you for your question! The HP USB-C Dock G5 will work but with limitations. HP does not provide Ethernet and audio drivers on Mac PCs.
    Answered by: HP Team Grant
    Date published: 2023-05-27

    Does this docking station charge the HP Z book laptop while it's connected?

    Asked by: kel999
    This HP Dock is compatible with HP PCs with an available USB type-C™ port. Laptops must be able to support USB-C™ power, video, data, and/or Thunderbolt™ industry standards. Without knowing the exact model number of the HP ZBook it is impossible to give a 100% positive answer. However, if there is a symbol of a lightning bolt (Thunderbolt 3) next to the USB-C port on your laptop, then you can use this port to charge and the Dock will charge your laptop.
    Answered by: HP Team Grant
    Date published: 2023-05-27

    will this work with both hp elitebook 850 G8 and HP elitebook 850 G5?

    Asked by: kevin38
    Thank you for your question! Without having the exact model numbers of your HP Elitebooks it is impossible to determine accurately. However, for USB-C® functionality, the host PC must support the DisplayPort™ Alt mode protocol through its USB-C® port. Thunderbolt™-enabled notebooks will function at USB-C® speeds. Charging and port replication is supported on notebooks that have implemented USB-C® industry specifications. Power button to turn on or wake the system, on HP notebooks. HP does not provide Ethernet and audio drivers on Mac PCs.
    Answered by: HP Team Grant
    Date published: 2023-05-27

    Is there a way to make this docking station compatible with a 17-cn003dx?

    Asked by: HP Docking Station
    No, the USB-C port on the 17-cn003dx laptop supports data transfer only and does not support charging or external monitors. Docking stations will not be compatible.
    Answered by: HP Team Grant
    Date published: 2023-11-30

    Is this compatible with the HP Spectre X360 16-f2013dx?

    Asked by: BobK89
    Hello. Thanks for your question. This HP USB C Dock G5 is compatible with the HP Spectre X360 16-f2013dx laptop.
    Answered by: HP Live Expert Cheri
    Date published: 2023-07-17

    Does this dock support up to 3 monitors? I was reading the answers and there seems to be conflicting responses -- one saying only supports 2 monitors max, and another said it can support 3. Thank you.

    Asked by: Ariane
    Thank you for your question! This HP USB-C Dock G5 supports up to 3 monitors. One of those being the laptop display itself. So 2 external displays max but 3 including the laptop display.
    Answered by: HP Team Grant
    Date published: 2023-05-27

    is this dock compatible with the HP Probook 650 G2

    Asked by: ronnieb
    Thank you for your question! The HP ProBook 650 G2 does not feature the proper port to be compatible with HP Docks or Hubs. A Thunderbolt Port or USB-C Port with Power Delivery and DisplayPort capabilities is required for compatibility.
    Answered by: HP Team Grant
    Date published: 2023-05-03

    Does this work with Hp EliteDesk800 G6 (Product Number 345G7UC#ABA)?

    Asked by: scoots0492
    Thank you for your question! No, this HP USB-C Dock G5 for business will not be compatible with the 345G7UC HP EliteDesktop 800 G6 Desktop PC.
    Answered by: HP Team Grant
    Date published: 2024-05-17

    I recently purchased this device and a HP laptop however I can not get it to connect to my monitor

    Asked by: Tnwv
    Thank you for your question! More information is needed in order to answer this question. Not all laptops and USB-C ports are compatible with Docks for video and power. Please include the product number of your HP laptop and Display and resubmit the question. The product number will be located on the bottom of the laptop.
    Answered by: HP Team Grant
    Date published: 2024-04-30

    Is this docking station compatibility with the HP ENVY x360 2-in-1 Laptop 15 ew1073cl with Product ID 7F5R0UA#ABA? If so, is it capable of powering on the laptop as well?

    Asked by: fsusmith
    Hello. Thanks for your question. This HP USB-C Dock G5 for business is compatible with your HP Envy x360 laptop. You will be able to charge your laptop with this dock.
    Answered by: HP Live Expert Cheri
    Date published: 2024-01-06

    Would I be able to run two monitors through the display ports, and a home HP desktop through the hdmi port on the back, and when I get home from work use the usb c to hook up a work laptop and swap the monitor inputs between the desktop and laptop?

    Asked by: FlyNavy89
    Thank you for your question! For USB-C™ functionality, the host PC must support the DisplayPort™ Alt mode protocol through its USB-C™ port. Thunderbolt™-enabled notebooks will function at USB-C™ speeds. Charging and port replication is supported on notebooks that have implemented USB-C™ industry specifications. Power button to turn on or wake the system, Wake-on LAN from warm and cold dock, Wake-on LAN from S4/S5, and MAC Address Pass-Through S0, S3, S4, S5 warm and cold dock features only function on HP or HPsupported notebooks. HP does not provide Ethernet and audio drivers on Mac PCs.
    Answered by: HP Team Grant
    Date published: 2023-05-27

    Is this compatible with product ID 65N13UP aka the HP EliteBook 830 G8 Notebook PC (65N13UP)?

    Asked by: Hal_C_S
    The recommended Dock for the 65N13UP is the HP Thunderbolt Dock 120W G4, which can be found at this link: https://www.hp.com/us-en/shop/pdp/hp-thunderbolt-dock-120w-g4
    Answered by: HP Team Grant
    Date published: 2024-01-31

    I have a HP 17z-cp000. Windows 11 and 64bit. It does not have a USB-C power adapter but does have a USB-C port. Will this dock provide pass through power to my laptop?

    Asked by: F.J.
    No, a USB-C port with PowerDelivery is required for power pass-through.
    Answered by: HP Team Grant
    Date published: 2023-03-15

    Will this dock work on HP Probook 630GB to work dual monitors.

    Asked by: Wade1313
    Thank you for your question! If there is a symbol of a lightning bolt (Thunderbolt 3) next to the USB-C port, then you can use this port to charge and transfer a video signal. This port supports Display Port alt-mode. This HP Dock with HDMI Adapter is compatible with HP PCs with an available USB type-C™ port. Laptops must be able to support USB-C™ power, video, data, and/or Thunderbolt™ industry standards.
    Answered by: HP Team Grant
    Date published: 2023-05-27

    Can this dock be used with 3 external monitors? Is it compatible with an HP Pavilion X360? If it is compatible, will it charge an HP Pavilion X360 while plugged in via USB-C?

    Asked by: DON234
    Thank you for your question! This HP USB-C Dock G5 will be compatible with three monitors. One via HDMI and two via DisplayPort. In order to be able to charge the laptop with this dock, your laptop must have a Thunderbolt™ 4 with USB4™ Type-C® 40Gbps signaling rate (USB Power Delivery, DisplayPort™ 1.4, HP Sleep and Charge).
    Answered by: HP Team Grant
    Date published: 2023-05-27

    Does it work with Displaylink drivers? Looking to use it for 3 monitor setup for MacBook m3pro

    Asked by: Justinas
    Thank you for your question! This HP USB-C Dock G5 for business is compatible with Windows 10; Windows 11; macOS; Chrome OS™. Based on HP internal testing on select non-HP notebook models compatible with USB-C® industry standards. Certain Alt mode features are not supported, such as the power button. Visit the HP Support page to determine your HP notebook's wattage and port specifications. Visit the support page of your non-HP notebook to determine its wattage and port specifications.
    Answered by: HP Team Grant
    Date published: 2024-08-28

    Hello I have a Zbook power 15.6 G8. Which dock will work, the G2 or G5? Which is better? Thanks Paul

    Asked by: Paul 68
    Hello Paul and thanks for your question! The HP USB-C/A Universal Dock G2 is compatible with PCs without USB-C as well as newer USB-C PC models. If you don't have a legacy model PC to use the Dock the HP USB-C G5 Dock is your best choice. However, if you do have a legacy model then the HP USB-C/A Universal Dock G2 is your best choice.
    Answered by: HP Team Grant
    Date published: 2022-02-10

    I used this G5 station with my Elite book and 2 monitors. I have just changed to a Zbook15, I was using an HDMI and a DisplayPort cable. Now when I plug in the Z book, it does get power and usb devices plugged into docking station connect except monitors.

    Asked by: Eddie G13
    Our apologies for the issues with this HP product! Please visit our HP Support Page for help in resolving this technical issue. Online Support: For technical support with this product, visit HP Customer Support http://support.hp.com. Social Media Support: To find solutions, ask questions, and share tips, join us on the HP Support Community at community.hp.com, on Twitter at twitter.com/HPSupport, and on Facebook at facebook.com/HPSupport.
    Answered by: HP Team Grant
    Date published: 2023-05-27

    Is this dock compatible with HP 15T-EG300 laptop, to run 2 monitors? Also will it charge while docked?

    Asked by: dock of the day
    Thank you for your question! The HP 15T-EG300 features a USB Type-C® 10Gbps signaling rate (USB Power Delivery, DisplayPort™ 1.4, HP Sleep and Charge), making it fully compatible with this HP USB-C Dock G5 for business.
    Answered by: HP Team Grant
    Date published: 2024-09-06

    Hello, I have a HP Elitebook 840 G8. Is this HSB-C Dock G5 compatible with my laptop? Thanks!

    Asked by: Elitebook 840 G8
    Thank you for your question! Yes, the HP Elitebook 840 G8 comes with 2 Thunderbolt™ 4 with USB4 Type-C® 40Gbps signaling rate (USB Power Delivery, DisplayPort™ 1.4). This will make it perfect for that docking option.
    Answered by: HP Team Grant
    Date published: 2022-02-14

    will this unit work with the model 15-dw2072cl laptop?

    Asked by: TopekaShutterbug
    Thank you for your question! The HP USB-C Dock G5 will not be compatible with the 15-dw2072cl. The Host PC must feature at minimum a USB-C port with PowerDelivery and DisplayPort capabilities. Unfortunately, the 15-dw2072cl does not have a USB-C port capable of these requirements.
    Answered by: HP Team Grant
    Date published: 2023-05-27

    Hello...Is this docking station compatible with the HP Pavilion laptop,15-cs0051wm? If not, then what is a good recommendation?

    Asked by: Jiggs004
    Thank you for your question! The 15-cs0051wm will not be compatible with Docks as this laptop has a USB-C port that is not capable of PowerDelivery or DisplayPort.
    Answered by: HP Team Grant
    Date published: 2024-07-26

    Is this compatible with product number 14-ey0013dx? I have P/N 5TW10UT#ABA

    Asked by: ChrisPTofu
    Hello, Chris. Thanks for your question. You can use this HP USB-C Dock G5 for business with your HP Pavilion Plus Laptop 14-ey0013dx.
    Answered by: HP Live Expert Cheri
    Date published: 2024-02-06

    I see ma y different model numbers for dock G5s. What are the differences?

    Asked by: Blue32
    Different model numbers may equal different countries or older models. Without having the model numbers in the question it is impossible to answer, however. This HP USB-C Dock G5 is the newest model for HP US customers. Hopefully, this answered your question and thanks for shopping with HP!
    Answered by: HP Team Grant
    Date published: 2023-08-03

    Unit doesn't power up

    Asked by: Anonymous
    Our apologies for the issues with this HP product! Please visit our HP Support Page for help resolving this technical issue. Online Support: For technical support with this product, visit HP Customer Support at http://support.hp.com. Social Media Support: To find solutions, ask questions, and share tips, join us on the HP Support Community at community.hp.com, on Twitter at twitter.com/HPSupport, and on Facebook at facebook.com/HPSupport.
    Answered by: HP Team Rahmique
    Date published: 2023-05-22

    Hello. Will this product work on Elitebook 840 g8 (5CG2185C0Y)

    Asked by: MertS
    Hello. Thanks for your question. Yes, your HP EliteBook 840 G8 Notebook PC Wolf Pro Security Edition is compatible with this HP USB-C Dock G5.
    Answered by: HP Live Expert Cheri
    Date published: 2023-05-27

    Is this compatible with Spectre 13-ap0xxx

    Asked by: jaberkn
    Thank you for your question! The HP Spectre x360 13-ap0053dx will be compatible with the HP Thunderbolt Dock 120W G4 located at this link: https://www.hp.com/us-en/shop/pdp/hp-thunderbolt-dock-120w-g4 This is a Thunderbolt 4 Dock but Thunderbolt is backwards compatible. The speed of the connection will be at Thunderbolt 3 speed.
    Answered by: HP Team Grant
    Date published: 2024-07-25

    Is the HP USB-C Dock G5 compatible with the HP 2022 Stream 14" laptop?

    Asked by: Mambosauce
    Hello. Thanks for your question. We need more information on your HP Stream laptop such as the model number or product number. Here are some instructions: https://support.hp.com/us-en/document/c00033108 Resubmit your question with the model number or product number. We will respond to your question as soon as possible.
    Answered by: HP Live Expert Cheri
    Date published: 2023-05-06
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    Return and exchange information
    HP.com will accept returns or exchanges for this product up to 30 days after delivery. A restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.