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Poly EncorePro 310 USB-C Monoaural Headset TAA

Poly EncorePro 310 USB-C Monoaural Headset TAA

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Product # 760Q8AA
  • On-ear (monoaural)
  • Wired USB Type-C®
  • Omnidirectional
  • Noise and echo reductionSee all Specs
3% back in HP Rewards
Make the most of every call. The EncorePro 300 Series, contact center headsets, are good for workers, callers, and your bottom line. Long-lasting comfort. Total reliability. Noise canceling so customers hear clearly. And exceptional value.

Get top quality audio

Give your teams and customers the quality audio you expect from Poly, with a flexible noise-canceling microphone to tune out background buzz and chatty neighbors.

Make conversations clear

Better understanding leads to better outcomes, and happier customers. That's why we use voice-optimized frequency response to make conversations clearer — and more accurate.

Unique dynamic mute alert

Benefit from the only dynamic mute alert in this class of headsets, which verbally signals agents instantly if they’re speaking while muted.[1]

Acoustic protection with G616 and TWA

Give your workers acoustic comfort, thanks to the only contact center headsets in their class with G616 and time-weighted average.[1]

Flexible microphone boom

Give your teams and customers quality audio with a flexible noise-canceling microphone.[1]

Acoustic protection

SoundGuard Digital uses sophisticated algorithms to provide additional acoustic protection, above and beyond the protection of SoundGuard while it maintains natural-sounding speech.

Inline call controls

Make every call productive, with inline call control for easy volume adjustment and muting (USB versions only).[1]

Voice-optimized frequency

Create clearer and better conversations with voice-optimized frequency response.

Fold flat earpieces

Help agents stay responsive and comfortable with ear cushions that fold flat and around-the-neck placement between calls.[1]

Optional Y cable/interruption-free training for supervisors

Make training convenient and interruption-free for agent supervisors, with an optional Y training cable/Quick Disconnect version.

Technical details

Button User Controls

Call answer/end; Mute; Volume +/-

Microphone Type

Omnidirectional

Microphone Bandwidth

35 Hz to 21 kHz

Speaker size

5.6 mm

Speaker bandwidth

20 Hz to 10 kHz

Connection Type

Wired USB Type-C®

Cable length

86.2 in

Audio

Noise and echo reduction

Color

Black

Energy efficiency

TCO Certified

Compatible operating systems

Windows 11; Windows 10; macOS

Minimum system requirements

USB Type-C® port

Dimensions (W X D X H)

4.3 x 5.8 x 2.6 in

Weight

0.15 lb

Warranty

Poly standard two-year limited warranty

What's in the box

User guide; Headset

Manufacturer Product Number

214569-01

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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days after delivery. A restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.